• Returns & Exchanges

    Items purchased may be returned for a full refund within 14 days of purchase, except for any sale, "as-is", fine art, vintage, made to order, custom and one-of-a-kind items. To begin a return, please visit us in the shop or contact hello@scenichome.com

    Gift receipt exchanges must occur within 30 days from original purchase date.

    All return eligible items must be returned in their original condition and product packaging. Delivery charges are not refunded for unsuccessful delivery attempts.

    Once items are received refunds are credited to the original form of payment and funds are typically available within 1-2 business days.

  • Will My New Furniture Fit?

    Customer or Customer Designer is responsible to ensure all furniture being ordered & delivered fits thru all doorways, hallways & elevators prior to purchase. Once the order is placed, Scenic does not cancel orders. Scenic bears no responsibility with regard to measuring or determining whether an item will fit or not.

  • Trade Memos and Returns

    All Trade Memos must be processed through our store. For Trade clients interested in a memo or stylists seeking product for a shoot, please contact hello@scenichome.com

    In order to reduce our shipping footprint, all mailed wood and fabric samples are yours to keep and do not need to be returned.

  • Final Sale

    All fine art, vintage, sale, "as-is" and one of a kind items are considered final sale and ineligible for return. All custom, made to order items or those “direct shipped” from vendors, suppliers or workrooms are also ineligible for return, cancellation or exchange.

  • Wood & Fabrics Samples

    Samples of wood & fabric may be purchased for $5 each. Samples purchased and returned will be refunded as store credit.

  • Incorrect or Damaged Items

    If an item arrives damaged or the incorrect product is received, please contact hello@scenichome.com.